• Telephone 01254 790233 / 01254 674492
  • Working hours Mon-Fri 9.00am - 5.00pm, Sat-Sun. Closed
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FAQs

Do you supply to the public?

No, we are a trade only volume supplier.

What is your minimum carriage paid order value?

Our minimum carriage paid order is £500 excluding VAT to uk mainland only. £1000 exc vat is free delivery to all other areas outside of uk mainland.  All Overseas orders are charged per pallet please call for more information on charges.

What is the minimum quantity of an item that I can purchase?

We only sell in full case quantities so the minimum quantity is 1 case. 

Do you have a catalogue or Price List?

No, Sorry as our product range changes on a weekly basis so we do not produce catalogues or price lists. If you want further details about our products please use the contact form

I do not currently have an account. How can I view the prices of your products?

Firstly fill out the online account application form and a member of our sales team will contact you to discuss the process further.

How do I sign up?
You can register for a trader’s account at our website. All applications will require moderation.
Is there a minimum order?
No, we have no minimum order.
How much do I need to spend for free UK delivery?
All UK mainland orders over £500 are eligible for free delivery. You will need to spend £600 from Northern Ireland and the Republic of Ireland.
How do I use my 5% off discount?
You will receive a coupon for 5% off your first order in an email after registers with us. You can use this code before checking out.
How can I view your prices?
Only registered traders can view our prices. Our website consists of thousands of lines across all categories.
Do I save money buying bigger quantities of stock?
Yes. We have various lines across the site that are available for multi-buy tier pricing. On selected lines, the wholesale unit prices decrease as the quantity increases.
Do you ship goods to the EU and abroad?
Yes. For international orders, we recommend that you arrange your own freight forwarder or shipping agent. If you still require assistance with shipping, we can offer a quote.
How long before I receive my order?
Standard processing time is between 24-72 hours. Shipping is generally between 24-48 hours for UK mainland. Timescales may differ between regions. For more details, view our delivery information or contact us.
Is drop shipping available?

Yes. We offer drop shipping services for your entire order, but not single items. For more information on our drop shipping services, visit our drop shipping enquiries page.

How do I make a payment?
You can pay for your order using our secure online checkout form. You can also make a payment by bank payment (BACS) if you prefer. We accept all major debit and credit cards. We will process and dispatch your order once we have received payment.
Can I add additional products to my order after it’s been placed?
You can’t add new items to an existing order, but you can place a new order for items which will be shipped with your first order. Combined shipping costs will apply. However, it is not always possible for us to ship combined orders.
Do you charge VAT on orders from the EU?
Pound Wholesale will not charge customers VAT if a valid EU VAT registration number is provided. Once the goods have left the UK and you have supplied a valid export document (CMR or proof of shipment) and a valid EU VAT registered number, we will refund the VAT.