No Minimum order: Delivery charges vary by postcode and will be applied at checkout.
Delivery Costs: Items are bought in bulk, so delivery costs are charged per pallet. Because of the vast differrence in item weight, pallet quantity is calculated at 1 pallet per every £500 NET of V.A.T. Refunds are given for over payment of shipping costs.
Free Delivery: Orders placed for over £500, exclusive of VAT, qualify for free delivery within the UK mainland only (EXCLUDING POST CODES EX,DT,PO30-41,TQ,TA,PL,PA,TR,SA,SY,GY,LL). All other areas, INCLUDING NORTHERN IRELAND, THE REPUBLIC OF IRELAND & SCOTLAND EXCLUDES SCOTISH ISLANDS AND HIGHLANDS, orders placed for over £1000 will qualify for free delivery. If you're an overseas customer, please call for delivery costs.
Delivery Time: You can select the delivery option you require during checkout. Standard options are "2/7 Day Delivery" for customers in the UK. European customers can select "Customer to Collect/Arrange Collection" or "Carriage to be Charged Later", due to the complex nature of shipping in the EU. You can expect to receive your order within 10 days of order placement.
We do not ship goods on Saturday or Sunday. All shipments are subject to stock availability. The cut off time to process an overnight order is 10:00 am GMT. Goods are shipped within 48 to 72 hours after receiving the order.
IT IS THE CUSTOMER'S RESPONSIBILITY TO OFFLOAD THE GOODS THE DRIVER WILL ONLY UNLOAD THE PALLET.
All orders are processed & shipped from our registered office & main warehouse in Blackburn, Lancashire.
Shipping Notification: Once registered, we will send an email notification when your order has been shipped, which you can check the status of by logging into your account and view the order details.
Shipping Address: It is the customer's resposiblity to give the correct billing and shipping address. Any additional costs incurred because of incorrectly addressed deliveries will be charged to the customer. All addresses can be changed by logging in to the site.
Items not received: Please contact us if you have not received your order within 7 days of ordering in the UK and Ireland. If you're from a European country, please allow 14 days.
Shortages and Damages: All claims, shortages and damges must be notified by fax or email within 3 working days from the date of delivery.